Service and Repair
Warranty: All Elenco® models are guaranteed for two full years on all parts and service. For the first three months, you will receive full coverage at absolutely no charge. For the remaining 21 months, a nominal service charge is required to cover shipping and handling. Full details available upon request.
1. For repair and/or calibration rates, shipping and handling costs please call (847) 541-3800 extension 233 for further information. Package the unit carefully using filler or bubble wrap, and if possible, ship in original box. Ship each unit separately. (Elenco is not responsible for any shipping damage that may occur.)
2. Include a packing list with each unit shipped stating what type of service is required and include the return shipping information: name, address and telephone number.
3. If the unit is in warranty, please provide the following:
Proof of purchase or copy of the original invoice. If the unit is out of warranty, prepayment is required by Check, Money Order or Credit Card
4. Ship prepaid to:
Elenco Electronics Inc.
ATTN: SERVICE/REPAIR
150 Carpenter Ave.
Wheeling IL 60090
Testimonials
- Received the BG. Thank you! A great product and customer service! John Madden
- Wanting to thank Marc for his prompt response when I contacted the webmaster after this link failed to work the first time. He quickly shipped the needed part to get my kit working and responded promptly and helpfully to followup emails. I think the student I was working with actually lear
- Hello, My son received an SC-300 Snap Circuit kit for Christmas… My son (age 9) LOVES this kit. This had to have been his favorite gift by far. He has been having a great time building and then modifying projects over and over. I am heartily recommending your product to e
- Thank you for making such a wonderful educational toy/learning tool. My grandson received it for Christmas and I must say it is the FIRST and I repeat First time I have ever seen anything hold his interest (other than Chess) for more than 20 minutes. He absolutely loves it, he will be
- Good day. I wanted to let you know that I purchased your snap together circuit set for Christmas for my 11-year old nephew. I just got it yesterday. It is so very cool, if it wasn’t pre wrapped in cellophane, I know I would be trying it out first…I know that it will defin
