Service and Repair

Warranty: All Elenco® models are guaranteed for two full years on all parts and service. For the first three months, you will receive full coverage at absolutely no charge. For the remaining 21 months, a nominal service charge is required to cover shipping and handling. Full details available upon request.

1. For repair and/or calibration rates, shipping and handling costs please call (847) 541-3800 extension 233 for further information. Package the unit carefully using filler or bubble wrap, and if possible, ship in original box. Ship each unit separately. (Elenco is not responsible for any shipping damage that may occur.)

2. Include a packing list with each unit shipped stating what type of service is required and include the return shipping information: name, address and telephone number.

3. If the unit is in warranty, please provide the following:

Proof of purchase or copy of the original invoice. If the unit is out of warranty, prepayment is required by Check, Money Order or Credit Card

4. Ship prepaid to:

Elenco Electronics Inc.
ATTN: SERVICE/REPAIR
150 Carpenter Ave.
Wheeling IL 60090

 

Testimonials

  • john
    Dear sirs, I felt compelled to write you a quick note regarding the snap circuits products. We own the junior and pro sets, they are exceptionally good in quality,cost and importantly the range of enjoyment and learning it provides my seven year old son. Thank you for a gr
  • john
    ": I purchased our Snap Circuits Pro set at least 10 years ago for my now 19-year-old son. He had many hours of fun building with it. Now his 13-year-old brother is enjoying it, has been for several years.  A few pieces have succumbed to handling and their age so I thank you for making
  • john
    Message: To whom it may concern   I would like to say that I think Snap Circuits is the best educational toy that I have seen in years. The parts "snap" together easily and are solidly made, the picture instructions are clear and the written commentary for each project helps to
  • john
    I take great pleasure to send this message to you.   Meeting Elenco for the First Time While at a local Radio Shack store I was looking for some transistors for an assigned lab project for class.  While there, I noticed a rather attractiv
  • john
    Dear Elenco,      Thank you for replacing my broken whistle chip.  I am enjoying learning some basic electronics.  The information on your project books on  how to contact you is very much appreciated.  You handled my problem quickly.  It is not