FAQs

Snap Circuits® Frequently Asked Questions

All Snap Circuits® products are for ages 8 and up, except for Snap Circuits® Beginner SCB-20 (ages 5+) and Snapino® (ages 12+). The larger versions have more parts and projects so kids have more to do, but are just as easy to use. The computer interface in the SC-750 has an easy-to-follow manual that is suitable for an 8-year-old, but an 8-year-old may not fully understand the importance of what he/she is doing.

See the “About Your Snap Circuits® Parts” section in the project manual that comes with your set.

 Yes, you can find them HERE. Note that the SC-300/500/750 products include other manuals. For example, if you need the SC-500 manual, then you need to download the SC-500, SC-300 and SC-100 manuals.

Only use the battery holders included in your set. Never use ANY other source of power (except if it’s a solar set). Never combine batteries holders from different sets. The only exception is our AC-SNAP AC Power Supply for Snap Circuits® (available HERE! ), which may be used instead of batteries, but never in addition to them.

    1. What does the computer interface do? It lets you “look” at the electrical signals by turning your PC into an oscilloscope and spectrum analyzer. It does not use your computer to control your circuits, only to monitor them.
    2. Do you have a Mac version? No.
    3. Is the manual available on-line? Download the manual.
    4. Can the software and cable be used with other products? Yes.

Select the “Where to Buy” box on our website. Note that most upgrade kits are only sold online.

The shipping charge varies by country & product weight, so contact us for the cost.

There should be a black plastic piece with three prongs on the motor shaft. If it is not at the top of the shaft then use a screwdriver to move it to the top. If the black piece is missing or some prongs are broken, then you need to order a new motor top (part number 6SCM1T).

The “R” models are the educational versions, which include a Student Guide, Teacher Guide, and an upgraded case.

The SC-130 has different parts and additional projects, but is not compatible with our upgrade kits or Student Guide.

Yes, currently we have a handful of manuals available in French.  Please click here and you will be directed to a page that shows all available Snap Circuits® models with a French Manual.  Contact your local dealer or sales@elenco.com for availability of the Bilingual English-French models.

Snap Circuits® parts can be cleaned using cleaners and disinfectants normally used for wiping tables and surfaces, according to the specifications of those cleaning products.  For example, one can use aerosol cleaner (such as Lysol) or wipe our parts with a disinfecting wipe. However, do not immerse Snap Circuits® parts in water, cleaning solutions, or any type of liquid. As for the COVID-19 virus specifically, please check the CDC, federal, and state guidelines regarding cleaning surfaces and shared items.

Snap Circuits® Frequently Asked Questions

If you need to cancel an item, contact ConsumerSupport@elenco.com. For questions about returns and exchanges, see our Return & Exchange Policy.

Please contact Marketing@elenco.com for logos, product images, and other write-ups and reviews on our company and products.

Do not send us anything you believe is confidential or private. Anything you send us by email or otherwise is non-proprietary and non-confidential. This includes photos, drawings, videos, product ideas, and invention ideas. If you send us unsolicited ideas or items, you are agreeing that the information is provided to us free of charge and without any expectation of privacy or ownership.

If you are Media, please contact Marketing@elenco.com. Otherwise, fill out our image request form.

All Elenco® test equipment models are guaranteed for two years on all parts and service. For the first three months after purchase, you will receive full coverage at no charge. For the remaining 21 months, a nominal service charge is required to cover shipping and handling. Full details available upon request. For repair rates, shipping and handling costs please call 847-541-3800 extension 233 for further information. Package the unit carefully using filler or bubble wrap, and if possible, ship in original box. Ship each unit separately. (Elenco® is not responsible for any shipping damage that may occur.) Include a packing list with each unit shipped stating what type of service is required and include the return shipping information: name, address and telephone number. If the unit is within the warranty period, please provide proof of purchase or copy of the original invoice. If the unit is out of warranty, prepayment is required by check, money order or credit card.

Ship prepaid to: Elenco Electronics Inc. ATTN: SERVICE/REPAIR 150 Carpenter Ave. Wheeling IL 60090