What personal information do we collect from the people that visit our forum, website or app?
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”), which may include:
- Email address
- First name and last name
- Phone number
- Mailing address
- Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.We may also collect information regarding how the Site is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When do we collect information?
We collect information from you when you register on our site, subscribe to a newsletter, respond to a survey, fill out a form, open a support ticket or enter information on our site, or provide us with feedback on our products or services.
How do we use your information?
When you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use other site features, we may use the information we collect from you in the following ways:
- To provide and maintain our Site
- To notify you about changes to our Site
- To allow you to participate in interactive features of our Site when you choose to do so
- To provide customer support and follow up after correspondence
- To gather analysis or valuable information so that we can improve our Site
- To monitor the usage of our Site
- To detect, prevent and address technical issues
- To administer a contest, promotion, survey or other site feature.
- To deliver the type of content and product offerings in which you are most interested.
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information
How do we protect your information?
The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. That being said, please note:
- We do not use vulnerability scanning and/or scanning to PCI standards.
- We only provide articles and information. We never ask for credit card numbers.
- We use regular malware scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all information you supply is encrypted via Secure Socket Layer (SSL) technology.We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.If you want to make a purchase, you will leave our site and enter a third party website.
All transactions are processed and fulfilled through a third party and are not stored or processed on our servers.
How long do we keep your information?
Do we use ‘cookies’?
- Understand and save user’s preferences for future visits.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since every browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
Basis For Processing Personal Data Under General Data Protection Regulation (GDPR)
- You have given us permission to do so
- In conjunction with a service you requested
- The processing is in our legitimate business interests and it’s not overridden by your rights
- To comply with the law
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Elenco aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at email@example.com
.Please note that we may ask you to verify your identity before responding to such requests.In certain circumstances, you have the following data protection rights:The right to access, update or to delete the information we have on you.
You can access, update or request deletion of your Personal Data directly within your account settings section (if you have an account). You can also contact us to update or request deletion of your Personal Data.The right of rectification.
You have the right to have your information rectified if that information is inaccurate or incomplete.The right to object.
You have the right to object to our processing of your Personal Data.The right of restriction.
You have the right to request that we restrict the processing of your personal information.The right to data portability.
You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.The right to withdraw consent.
You also have the right to withdraw your consent at any time where Elenco relied on your consent to process your personal information.You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.We do not intentionally collect any information from children under the age of 13 years old and we do not specifically market to children under the age of 13 years old. If we learn that a child under the age of 13 submits personal information to us, we will delete the information as soon as possible. If you believe we have any personal information submitted by a child under 13, please contact us at firstname.lastname@example.org
. By registering for our site or forum or by filling out forms on our site, the submitter certifies that he/she is not under the age of 13. We do not let third-parties, including ad networks or plug-ins collect PII from children under 13.
Occasionally, at our discretion, we may include links to third-party websites, products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We use Google Analytics to monitor and analyze the use of our Site. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/We use Google AdSense Advertising on our website.
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
- Users can visit our site anonymously.
You can change your personal information:
How does our site handle Do Not Track signals?
- By emailing or calling us.
We honor Do Not Track signals and we Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking.Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
- We will notify you via email within 7 business days of our discovery.
- We will notify the users via in-site notification within 7 business days of our discovery.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.We collect your email address in order to:
To be in accordance with CAN-SPAM, we agree to the following:
- Send information, respond to inquiries, and/or other requests or questions.
- Process orders and send information and updates pertaining to orders.
- Send you additional information related to your product and/or service if you opt in to receive our newsletter.
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time, you would like to unsubscribe from receiving future emails, you can email us at email@example.com
or follow the instructions at the bottom of each email and we will promptly remove you from all correspondence.
150 Carpenter Ave
Wheeling, IL 60090
847-541-3800Updated: May 25, 2018